Refund policy
Return & Refund Policy
Returns
We accept returns within 14 days of delivery.
To be eligible for a return:
- The item must be unused and unworn
- In original condition
- In original packaging
- Free from damage or alteration
Because our products are wearable items, we cannot accept returns on items that show signs of wear for hygiene reasons.
Non-Returnable Items
We do not accept returns for:
- Worn or used items
- Damaged items not caused by manufacturing defects
- Limited edition drops (if you choose to make those final sale)
- Gift cards
Defective or Damaged Items
If your item arrives damaged or defective, please contact us within 5 days of delivery with:
- Your order number
- A clear photo of the issue
We will review and offer a replacement or refund if approved.
Refunds
Once your return is received and inspected, you will be notified of approval.
If approved:
- Refunds will be issued to your original payment method
- Processing time: 3–7 business days depending on your bank
Shipping costs are non-refundable.
Exchanges
We do not offer direct exchanges at this time.
If you would like a different item, please:
- Return the original item (if eligible)
- Place a new order
How to Start a Return
To initiate a return, please contact:
Include:
- Full name
- Order number
- Reason for return
We will provide return instructions if approved.
Order Cancellations
Orders may be canceled within 12 hours of purchase.
After that, we cannot guarantee cancellation as orders may already be processed.
We stand behind our products and our mission.
If there is ever an issue, we will work with you fairly and professionally.